PRIVACY
PRIVACY STATEMENT NELSON SHOES
Privacy-sensitive data, or personal data, is processed through our webshop. Nelson Schoenen considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.
In our processing, we adhere to the requirements of privacy legislation. This means, among other things, that:
- We clearly state the purposes for which we process personal data. We do this through this privacy statement;
- We limit our collection of personal data to only the personal data necessary for legitimate purposes;
- We first ask you for explicit permission to process your personal data in cases where your permission is required;
- We take appropriate security measures to protect your personal data and also requirements of parties that process personal data on our behalf;
- We respect your right to provide, correct or delete your personal data at your request.
Nelson Schoenen is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read it carefully.
This privacy statement was last modified on 12-07-2018 00:00:00.
USE OF PERSONAL DATA
When using our webshop, we obtain certain information from you. This can be personal data. We only store and use the personal data that is provided directly by you, in the context of the service you have requested, or of which it is clear that they are provided to us for processing.
We use the following data:
- Name and address details
- Telephone number
- Billing address
- Payment details
- Gender
- Date of Birth
For the purposes listed below:
HANDLING ORDER
When you place an order with us, we use your personal data to process it, including your payment. If necessary for proper handling, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.
When ordering, customers can choose to send orders to a Nelson branch and / or a PostNL pick-up location. For the processing of the order and correct transfer in those cases, your data can be provided to the parties that keep your order until you collect your order.
LOYALTY
If you are in possession of a personal Nelson Savings Card and participate in our savings program, your personal and order history will be used to determine the (savings) benefit allocated to you.
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Wij kunnen u, naast de informatie op onze website, ook op de hoogte brengen van onze nieuwe producten en diensten:
- Per e-mail
- Via social media
- Direct email
CONTACT FORM AND NEWSLETTER
Via our webshop we offer the possibility to ask questions by means of a contact form, where you are asked to fill in various information to deal with your question. You choose which information you provide. The data you send us will be kept for as long as the nature of the form or the content of your e-mail requires for the complete answering and processing thereof.
We offer a newsletter with which we want to inform interested parties about our products and / or services. Every newsletter contains a link with which you can unsubscribe. Your e-mail address will only be added to the list of subscribers with your explicit consent.
LOCATION DETAILS
If necessary for the service, we may collect location data (GPS) from you. Your permission will be requested for this at the time itself.
This (location) data can also be stored and processed by the provider of, for example, the navigation / map software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself. We have no influence on this. We recommend that you read the relevant privacy statements of the respective provider.
PUBLICATION
We do not publish your customer data.
DISCLOSURE TO THIRD PARTIES
We can pass on your data to our partners. These partners are involved in the implementation of the agreement.
Social media buttons are included in our webshop. The administrators of these services use this to collect your personal data. For more information, we recommend that you read the privacy statements of these parties.
VISIT WEBSITE
When you visit our website, search for a product and click on one of our links, we assign cookies and similar technologies to your visit. Your internet behavior on our website is thus followed by us and third parties. We use this information to show advertisements based on your interests, measure the effectiveness of our advertisements and make our newsletters more personal. You can also share information on social media.
COOKIES
Our webshop uses cookies. Cookies are also placed via third parties engaged by us.
When you visit our webshop for the first time, a notice is displayed in which we explain why we use cookies. We consider your further use of our webshop as permission for this use of cookies.
You are free to disable cookies through your browser. Keep in mind that it is possible that our website will no longer work optimally.
We have made agreements with third parties who place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications themselves do with the cookies when they read them. For more information about these applications and how they handle cookies, please see the privacy statements of these parties (note: these can change regularly).
SECURITY
We take security measures to prevent misuse of and unauthorized access to personal data.
RETENTION PERIODS
The personal data described above is kept for as long as necessary to process your orders, including warranty. After that, we keep data for statistical purposes. The data is then deleted, unless there is a legal obligation that requires longer storage (such as the seven-year fiscal retention obligation for payment data).
THIRD PARTY WEBSITES
This privacy statement does not apply to websites of third parties that are connected to our webshop by means of links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.
CHANGES TO THIS PRIVACY STATEMENT
We reserve the right to make changes to this privacy statement. It is recommended that you regularly consult this privacy statement so that you are aware of these changes.
INSPECTION AND MODIFICATION OF PERSONAL DATA
For questions about our privacy policy or questions about access to and changes to (or deletion of) your personal data, you can contact us at any time using the information below.
You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we use with your consent, or state with reasons that you want us to restrict the processing of personal data.
To prevent abuse, we may ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change the data or have it removed.
AUTHORITY PERSONAL DATA
Of course we are happy to help you if you have any complaints about the processing of your personal data. Under privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.
CONTACT DETAILS
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